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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Does any US visitor cover shingles treatments including prescribed medication?

A:
Visitor plans do not provide coverage for preventative care so vaccines including a shingles vaccine would not be covered. Visitor plans provide coverage for new illnesses and new injuries contracted after the effective date of a policy. Anything already going on in the body before the effective date would be deemed pre-existing and therefore treatment including any prescriptions would not be covered.
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Q:Cordial saludo, puedo adquirir un seguro de Colombia a Peru ?

A:
Recomendamos que haga una cotiza para ver todos los planes disponibles para ustedes. /seguro-de-salud-de-viaje/
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Q:Under the Atlas America Comprehensive Plan, how can I find doctors that are in network.

A:
In your MyAccount under Other fulfilment documents. you can click on the Hyperlink "PPO Provider directory" Account link: /myaccount/
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Q:I need to file a claim for an emergency visit to a doctor and prescription medications I needed from a pharmacy while traveling in France. I was covered under Patriot International Lite Insurance. Following the instructions on the Insubuy website I've downloaded the claim form to fill out, but at the top is says "we recommend you submit your claim online via MyIMG." so should I submit a claim online via MyIMG or complete the claim form and send it in?

A:
The choice is yours on how you want to submit the claim form, Both will ensure the insurance company receives the information needed to process the claim.
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Q:What is the age limit on an F1 student visa ?

A:
most plans available to F-1 visa can cover up to age 64
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Q:It gives an error when I enter the link here. Because of my age.I am 56 years old.My wife is 44.My daughter is 17.We have been living in Florida for 1 year

A:
We recommend placing the start date to be the next day. if that still fails you can call one of our agents to assist you with finding a plan.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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